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Remote support with augmented reality

Home » Services » Remote support with augmented reality

Always by your side, wherever you are

Capaccioli acty is the new app for smartphones and tablets dedicated to all customers around the world who have chosen a Capaccioli system for their company.

This is an important step forward in the path towards digitalization: Capaccioli acty, in fact, allows remote customer support through augmented reality, with a considerable saving of time and money. With extreme speed and in total safety, by simply wearing a helmet and having a smartphone or tablet, a technical assistant will be able to communicate with our Capaccioli technician and show the critical issues directly on the video, thus allowing himself to be guided in real time to identify and solve the problem. .

The app also connects technicians and customers through a real company chat that can be archived. Thanks to a powerful simultaneous translation tool, language barriers are removed, allowing technicians and customers to communicate freely around the world.



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